A Ryanair passenger travelling from Madrid to Brussels sad at being compelled to pay €20 (£17) to deliver her 10kg baggage on board took her criticism to a Spanish Courtroom.
Ryanair was ordered to refund €20 plus curiosity, however a declare for compensation of an additional €10 (£7) for the struggling the passenger skilled was rejected.
The airline’s coverage to slap on a price for bringing on cabin baggage greater than a private bag was launched final 12 months. Nonetheless, Ryanair’s bag measurement restrictions have been deemed to be “abusive” by the court docket. The choose dominated that the hand baggage, by measurement and weight, may very well be simply carried within the cabin.
The choose added that the coverage “curtailed the rights that the passenger has recognised by legislation”, and declared it invalid in Spain.
Concerning the compensation, she famous that “the passenger suffered rage and powerlessness in having to pay the additional unexpected value on the time of boarding” however that the discomfort didn’t attain a degree that will justify compensation.
The court docket stated in a press release that its ruling couldn’t be appealed
The UK has no such regulation, however this ruling has set a precedent and will open the door to related court docket circumstances.
In response to this, Ryanair stated in a press release:
This ruling won’t have an effect on Ryanair’s baggage coverage, both previously or sooner or later, as it’s an remoted case that misinterpreted our industrial freedom to find out the dimensions of our cabin baggage.
Ryanair passengers within the UK should pay £eight to take a cabin-sized bag not more than 10kg into the maintain. The airline solely permits small baggage into the cabin if they are often stowed underneath the seat in entrance.
Whether it is too large for the airline – measuring greater than 55cm x 40cm x 20cm – then they cost £25 to place it within the maintain.
This price can now not be levied in Spain. Whether or not or not Ryanair will ignore this ruling is but to be seen.